Как решить проблемы с заказом на сайте: подтверждение, отказ и возможность подать в суд

Yes, you can file a lawsuit and demand the product at the price indicated on the website. According to Article 435 of the Civil Code of the Russian Federation, a public offer is considered accepted when the offeree performs the actions specified in the offer, such as placing an order on the website. Therefore, the confirmation email received serves as proof of the acceptance of the offer at the stated price. The mistake made by the store in the price does not exempt them from the obligation to fulfill the contract.

To resolve this issue, you will need the following documents: 1. Confirmation email of the order placed on the website. 2. Any correspondence with the store regarding the refusal to sell the product at the stated price. 3. Proof of payment made, if applicable. 4. Any other relevant documents or evidence supporting your claim.

The applicable articles of the Civil Code of the Russian Federation are: - Article 435: Acceptance of a Public Offer - Article 452: Consequences of the Offeree's Acceptance of a Public Offer - Article 434: Formation of a Contract Based on a Public Offer - Article 333: Invalidity of a Transaction Due to a Mistake in the Will of the Party Making It